Returns & Exchanges
At rabbit, we want you to love your running gear, which is why we offer a 30-day window for returns or exchanges on all unwashed and unworn items. We are committed to ensuring you find the perfect fit for your next personal record.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Gear
Securely place your items in their original packaging and attach the prepaid label to the outside of the box.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; your refund or exchange will be processed once our warehouse confirms the condition of the gear.